Skype for Business - Instant messaging

To send an instant message (IM) in Skype for Business, just double click on a contact and then enter your message.

You can send IMs to multiple people by holding down CTRL or SHIFT to select more than one at a time.

You can also IM an entire contact list group by right clicking the group name and then clicking Send an IM.

Remember, instant messaging is in real time so it’s a great way to quickly get the information you need from other contacts.